Knowing your rights.
Holiday Parks Code of Conduct - and the 3 step complaints procedure that gets results. (91KB)

Please note we do NOT answer personal problems about your caravan or your rights. Please download the 'Holiday Parks Code of Conduct' or consult a solicitor. This is a very lengthy document consisting of 11 in-depth pages

Other consumer advice for the static holiday caravan owner: 
You can also read and download the latest press release from the DTi 29th September 2005
"Caravan Park Owners Urged To Make Fairer Contract"

From the Office of Fair Trading Website; 
'A guide to unfair terms in agreements for static holiday caravans'
'Fairer Contracts For Holiday Caravanners'
'OFT gives guidance on caravan contract terms'
'Guidance on unfair terms in holiday caravan agreements (September 2005)'
`Unfair contract terms guidance' (lots of advice here).

An updated edition of the Trading Standards advice booklet, "Caravan Holiday Homes - the questions you should ask," will be available soon. To pre-order your copy, contact: Consumerline on 0845 6006262